These General Booking Conditions (hereinafter General Conditions) shall govern the commercial relationship arising between MARINA 30 HOMES, SL and the user or customer for the contracting of accommodation bookings through the website marina30coruna.com.

The owner of this website is MARINA 30 HOMES SL, with Tax ID No. B70984471 and registered office at Calle Compostela nº 8 – 3º Centro C, registered in the Companies Register of A Coruña Volume 3829, Folio 138 Sheet C-64889, Entry 1ª- The company’s contact email address is info@marina30coruna.com.

Accessing, browsing and using the website marina30coruna.com  implies and supposes the user’s acceptance of these General Terms and Conditions. In this sense, ‘user’ is understood to be the person who accesses, browses, uses or participates in the services and activities, free or paid, developed on the website.

Likewise, booking through the websites of MARINA 30 HOMES, SL will imply the express acceptance by the customer or user of the pages of these general conditions and the Internal Regulations that are attached to them.

These conditions will be applicable without prejudice to the legal regulations on the matter that are applicable in each case.

• Purpose and Applicable Regulations

   

The purpose of these conditions is to regulate the contractual relationship of distance selling between the service provider and the customer or user, at the moment in which the latter accepts the rental of apartments for temporary accommodation.

The General Contracting Conditions regulate the distance selling relationship between MARINA 30 HOMES, SL and the user or customer, in accordance with the applicable legal stipulations, in particular, Law 7/1998, of 13 April, on General Contracting Conditions, Law 3/2014, of 27 March, which modifies the revised text of the General Law for the Defence of Consumers and Users, current regulations on the Protection of Personal Data (Regulation (EU) 2016/679), Law 7/1996, of 15 January, on the Regulation of Retail Trade and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce and Directive 2009/22/EC of the European Parliament and of the Council of 23 April 2009, on injunctions for the protection of consumers’ interests.

• Content and information provided on the Website

   

MARINA 30 HOMES, SL reserves the right to make any changes it deems appropriate, without prior notice, to the General Terms and Conditions.  Such modifications may be made via its websites, in any way legally admissible, and shall be binding for as long as they are published on the website and until they are validly modified by subsequent modifications.  However, MARINA 30 HOMES, SL reserves the right to apply, in certain cases, Special Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.

MARINA 30 HOMES, SL makes every effort, within its means, to offer the information contained in the website truthfully and without typographical errors. In the event that at any time there is an error of this type, beyond the control of MARINA 30 HOMES, SL, it will be corrected immediately.

The contents of the MARINA 30 HOMES, SL website may, on occasion, show provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the buyer will have the right to cancel the purchase at no cost to them.

• Information prior to booking

   

MARINA 30 HOMES, SL informs that the booking procedure through its web pages will be carried out in accordance with the successive steps indicated throughout the process enabled for the booking, with the information provided in each step.

Likewise, MARINA 30 HOMES, SL informs that the user can have access to the conditions of use available on the same website (Internal Regulations Marina 30), declaring that by formalising the booking, they are aware of and consent to the aforementioned Internal Regulations which are incorporated into these General Conditions, forming an integral part of them.

Acceptance of the booking with MARINA 30 HOMES, SL through its website implies that: 

• The user or customer expressly declares to know, understand and accept these conditions of use (Internal Regulations) and these General Conditions.
• Similarly, the user declares to be of legal age (users under 16 years of age cannot contract) and to have the legal capacity and capacity to act necessary to access the websites of MARINA 30 HOMES, SL and to contract through them.
• The user is responsible for treating the identity and password obtained in the registration as a customer confidentially and responsibly, and may not transfer them to another.
• Once the booking has been made, the user will see the booking confirmation on screen and can print this out as proof of the booking made.
• The booking confirmation and the booking voucher (printed out by the user) are not valid as an invoice.
• The user assumes all the obligations set out herein.

• How the booking system works

   

In compliance with current legislation and, in particular, with Law 34/2002 on information society services and electronic commerce, MARINA 30 HOMES, SL offers information on all possible bookings, their characteristics and their prices in the corresponding section for formalising the booking.

However, MARINA 30 HOMES, SL reserves the right to withdraw, replace or change the offers made to its customers through its website, by simply changing their content. 

In this way, the products and/or services offered at any given time by the MARINA 30 HOMES, SL website will be governed by the General Conditions in force in each case.  Likewise, the company shall have the right to cease offering access to the aforementioned products and/or services at any time and without prior notice.

• Services provided, prices, payments and conditions of cancellation and modification

   

Services provided

The details of each booking, such as accommodation and complementary services, are provided to the USER in the respective description on the website.

Accommodation rates will be invoiced for the number of nights stayed, calculated from 15:00 on the day of arrival until 12:00 on the day of departure.

The minimum charge per apartment will be the amount for one night’s stay, this being understood to end at 12:00 (noon) on the day following the date of entry.

On dates of high occupancy, access to the apartment may be delayed by up to two hours.

Taking into account that most check-ins will be made outside of reception opening hours, there is no arrival time limit as they are made electronically. This procedure does not exempt guests from the 12:00 noon check out time.

Guests with a one-night booking who do not arrive at the facility before 11:30 a.m. on the day of departure will be considered a no-show and will not be entitled to a refund or access to their apartment. They will also not be able to transfer their booking to another date.

Similarly, customers with bookings for more than one night who do not arrive at the facility before 11:30 a.m. on the day following their arrival will be able to access the apartment assigned to them, but will be considered a no-show for the first night and will not be entitled to any refund.

The price of the apartment includes water, electricity, heating or air conditioning, Wi-Fi internet connection, use of the safe, bed linen and towels and cleaning of the room, both on arrival and departure and on a daily basis.

The apartments are cleaned every day. Cleaning of the rooms takes place from 9:00 a.m. to 05:00 p.m. Apartments that are not available during these hours will not be cleaned.

For stays of more than two days, bed linen will be changed on the third day (and so on), while towels will be changed if the customer leaves them on the shower floor.

Services such as parking, breakfast or dry cleaning are extra and must be arranged in advance.

Prices and payments

Each apartment offer will indicate its price and whether it includes VAT or any other tax that may be applicable.  The prices indicated on the screen will be those in force at any given time, except in the case of a typographical error.  When the price is different for the aforementioned reason, MARINA 30 HOMES, SL will notify the customer by e-mail before proceeding with the payment for the booking.

All online bookings must be paid in full at least 72 hours before arrival. Otherwise, the facility reserves the right to cancel them.

• For flexible rate bookings, 20% of the total cost of the stay must be paid in advance at the time of booking. If this request is not met, the facility will reject the booking. Likewise, the customer must pay the remaining amount 72 hours before the arrival date. In the event that the payment is not made, the booking will be cancelled with the penalty of the advance payment made.
• For bookings made within 3 days prior to arrival, payment will be requested in two stages at the time of booking, one equivalent to 20% of the total amount and the other for the rest of the amount. In the event of not complying with both requests, the booking will not be made effective.
• For bookings with a Non-refundable rate, the customer must pay 100% of the stay at the time of booking.

Cancellation conditions

• Flexible rate: free cancellation up to 3 days before arrival. In the event of cancelling or modifying the booking later than the indicated date, the facility will charge for the entire stay.
• Bookings made within 3 days of arrival that have been paid for in full. The facility will charge for the entire stay if you wish to cancel.
• Non-refundable rate: the facility will charge for the entire stay at the time of booking. This rate does not allow modifications. In the event that the customer wishes to cancel the booking, the amount paid will not be refunded.

Modification conditions

Flexible rate: booking modifications are allowed up to 72 hours before the customer’s arrival, provided that there is availability on the date and with the same characteristics. The amount will be adjusted based on the existing rate according to the customer’s new needs.

Bookings made within 3 days prior to arrival and Non-refundable bookings will not be eligible for modifications.

• Availability

The availability of the offers provided by MARINA 30 HOMES, SL through its web page may vary depending on customer demand.  Although MARINA 30 HOMES, SL updates the database periodically, the reservation requested by the customer may be fully booked at that time.  In this case, MARINA 30 HOMES, SL will send an e-mail to the customer informing them that the offer is no longer available.

• Methods of payment

MARINA 30 HOMES, SL requests the credit card details of the holder of the booking in order to guarantee the booking made through its website.  The facility reserves the right to check the validity of the credit card before the customer’s arrival.  The invoice corresponding to the booking will be paid in accordance with the provisions of section 5 of these conditions (prices and payments).

The means of payment accepted by MARINA 30 for online bookings are as follows:

• Credit cards (MasterCard, Visa)
• Debit cards (MasterCard, Visa, Maestro, Euro6000)

• Cancellation of the booking

Due to the variety of rate types, and that each one of them has its cancellation conditions, which the user must consult and know before making the booking, it will be necessary to abide by the conditions of each booking. When the customer makes the booking, it is understood that he/she accepts the stated cancellation conditions.

• Withdrawal

In accordance with the provisions of Article 103 of Law 3/2014, of 27 March, which modifies the revised text of the General Law for the Defence of Consumers and Users, the supply of services or goods made in accordance with the consumer’s specifications or clearly personalised, or which, by their nature, cannot be returned or may deteriorate or expire rapidly, are exempt from cancellation.

For any incident related to the booking, you can contact MARINA 30 HOMES, SL, at:

Avenida de la Marina nº 30, 15003 – A Coruña

Tel.: 981286837 – e-mail info@marina30.es

• Liability

The parties agree that MARINA 30 HOMES, S.L. is not responsible for the goods that have been brought by customers or visitors in generally accessible areas of the facility.

The customer has a safe deposit box in his apartment for the safekeeping of valuables.

The parties accept that MARINA 30 HOMES, SL is exempt from any responsibility regarding the loss, deterioration, theft or misplacement of the goods or belongings of the users or their guests.

• Internal Regulations.

   

The parties declare that they are aware of, accept and submit to the provisions of the Internal Regulations of Marina 30, which shall be considered an integral part of these general conditions.

Marina 30 reserves the right to refuse admission and to cancel the booking, without the right to a refund, of any customer who contravenes the aforementioned Internal Regulations.

• Registration of travellers

   

Those wishing to use the premises in addition to the ancillary services must scan (in the case of online check-in) or present (in the case of in-person check-in) their identification documents for registration in the premises’ Traveller’s Registry Book.

• Applicable law and competent jurisdiction

Sales made through the website marina30coruna.com are subject to Spanish law. In the event of any conflict or discrepancy in the interpretation or application of these contractual conditions, the Courts that, where appropriate, will hear the matter will be those of the place of fulfilment of the obligation, or that of the domicile of the purchasing party.